Questions & Answers
In the following sections you will find the most frequently asked questions from our customers.
Questions about the brand
We come from beautiful Würzburg.
Here we create unique wall art together with our artists and designers.
We created ArtMind to inspire people with our unique art.
It gives us great pleasure to share our boundless creativity with the world.
"WE LOVE TO SHARE" - for our team, this means sparking enthusiasm and joy in people time and again with inspiring new creations. In every work there is a pixel of our creativity, which we share full of energy. This gives our pictures a real character that is unique and one of a kind.
About products, shipping & CO.
Here you will find the most important questions about our products:
Choosing the perfect material is crucial to the impact of the artwork. Our designs are available on different materials to suit different preferences and room conditions:
Canvas: Ideal for a classic and timeless look. With its textured surface, the canvas fabric creates a warm appearance. Perfect for living spaces, offices and galleries that need to exude a touch of tradition and elegance.
Brushed aluminum: For a modern and elegant style, the image on silver-brushed aluminum is the ultimate choice. The metallic finish gives the artwork a subtle but impressive sheen. Ideal for modern interiors and stylish commercial spaces that want to stand out from the crowd.
Gallery print (acrylic glass): For a vibrant and brilliant display that catches everyone's eye, acrylic glass is the ultimate. The glossy surface highlights the colors and gives the artwork breathtaking depth and dimension. The artwork becomes a radiant focal point.
Gallery print on Hahnemühle Fine Art paper: Noble Fine Art paper with depth of field and natural colors. The matt look prevents reflections, the velvety surface gives every work a luxurious character. Perfect for high-quality picture frames.
You can find more details about our materials on our materials overview page.
Are you still unsure? Our support team is also available by phone to help you choose the perfect material for your premises.
The delivery time for our products is 3 - 8 working days.
Our artworks are made individually for you as soon as we receive your order so that we can guarantee the perfect level of quality.
A loss of quality in our works of art due to storage is absolutely unacceptable to us.
We carry out an additional quality check before shipping each product to ensure that our products are shipped in perfect condition.
All ArtMind artworks are manufactured in German factories. We use 100% certified materials to ensure the highest quality and durability.
Our production is environmentally friendly and supports local craftsmanship. (Note: Paintings by international artists may have been produced outside of Germany).
Yes, at ArtMind the quality of our artworks and the satisfaction of our customers are our top priority.
We offer you a 10-year quality guarantee on all our products.
After your order, each artwork is produced especially for you in Germany using state-of-the-art technology and then shipped insured with edge protectors to ensure the highest quality standard.
Your satisfaction is our top priority and we stand behind the quality of our products.
If you discover a defect or fault within the warranty period, please contact our customer service at [email protected] or by telephone on +491515 0844418.
Together we will find the perfect solution that meets your needs.
Yes, we also create individual and personalized artwork. We work closely with you to realize your vision and create a unique artwork that is exactly what you want. Please visit our customization page or contact us directly to let us know your wishes.